Returns & Exchanges
At Tribu Care, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we offer a 30-day return policy for products in their original, unopened packaging.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the unused items in their original boxes to ensure they are protected from damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing